1. Introduction
77bdcc (referred to as "we", "us", or "the platform") is a trusted online gaming platform for users in Bangladesh. We believe protecting every user's privacy is one of our most important responsibilities.
This Privacy Policy ("Policy") explains what data 77bdcc collects, why we collect it, how it is used, and how your information is kept secure. By using 77bdcc, you are considered to have read and accepted this Policy.
Our Privacy Policy is built in accordance with international data protection standards. If you have any questions, reach out to us directly — we are always committed to full transparency.
In Short: 77bdcc never sells your data to third parties. Your information is used solely to improve our services, ensure security, and meet legal obligations.
2. What Information We Collect
77bdcc only collects information that is strictly necessary. We never ask for unnecessary or excessive data. Below is a detailed breakdown of what we collect:
| Data Type | What's Included | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Age Verification & KYC |
| Contact Information | Email, phone number, and address | Account Management & Support |
| Financial Information | Payment methods and transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device type, and browser | Security & Fraud Prevention |
| Gaming Data | Betting history, favourite games, and session duration | Service Improvement & Responsible Gaming |
| Cookies & Tracking | Browsing behaviour and preference settings | Personalized Experience |
Identity Verification Documents (KYC)
In certain circumstances, 77bdcc may request the following documents to verify your identity:
- National ID (NID) or passport copy
- Bank statement or proof of mobile banking transactions
- Proof of address (utility bill or bank letter)
- Selfie or live face verification (if required)
Security Note: Upload your KYC documents directly to our secure servers. Never send documents via email or social media. No 77bdcc representative will ever ask for documents over the phone or WhatsApp.
3. How Information Is Collected
77bdcc collects your information in several ways. You should have a clear understanding of each method:
Collected Directly
When you register, log in, fill out a form, or contact support on 77bdcc, you provide information directly. This data is collected only with your informed consent.
Automatic Collection
When you browse or play on 77bdcc, certain technical information is collected automatically. This includes your IP address, device type, browser version, and session duration — primarily used to ensure platform security and performance.
Via Third Parties
In certain cases, 77bdcc may receive information from trusted third parties, such as payment processors or identity verification providers. Even so, that data remains subject to our Privacy Policy.
4. How Your Data Is Used
77bdcc uses your data solely for the purposes listed below — never for unnecessary or unethical reasons:
- Account Management: Registration, login, password recovery, and account verification
- Service Delivery: Gaming services, betting, transaction processing, and bonus distribution
- Customer Support: Support tickets, complaint resolution, and query responses
- Security: Fraud detection and prevention, blocking unauthorized access
- Legal Compliance: Regulatory reporting and anti-money laundering
- Service Improvement: Analysing user behaviour to improve the platform
- Personalized Experience: Showing content and offers tailored to your preferences
- Responsible Gaming: Monitoring play patterns and sending alerts when needed
Marketing Communications: 77bdcc may send you promotional emails or SMS, but only if you gave consent at the time of registration. You can withdraw this consent at any time by contacting our support team.
6. Cookie Policy
77bdcc uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security tokens | Deleted at end of session |
| Functional Cookies | Remembering language preferences and display settings | 1 Year |
| Analytics Cookies | Understanding User Behavior & Improving Our Services | 2 Years |
| Security Cookies | Fraud detection and blocking suspicious activity | 30 Days |
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of some 77bdcc services.
7. Data Security
77bdcc employs the highest industry-standard technical and organisational measures to protect your data. Every layer of security is carefully managed.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
- Two-Factor Authentication (2FA): Option to add an extra layer of security at login
- Firewall Protection: Advanced firewall systems to prevent unauthorized access
- Regular Security Audits: Regular security audits conducted by third-party expert teams
- Data Masking: Sensitive data such as passwords and payment details are stored in encrypted form
- Access Controls: Only authorized personnel can access data on a need-to-know basis
- Incident Response: In the event of a data breach, affected users will be notified within 72 hours.
Your Role: No matter how secure 77bdcc is, always keep your password strong and never share it with anyone. Make sure to log out after using a shared or unfamiliar device.
8. Data Retention Period
77bdcc does not retain your data longer than necessary. The retention periods for different types of information are outlined below:
- Account Information: For the duration of the active account and 5 years after closure (for legal compliance)
- Financial Transaction Records: 7 years (as required under Anti-Money Laundering laws)
- KYC Documents: 5 years from the date of verification
- Gaming Logs: 3 Years
- Customer Support Conversations: 2 Years
- Session & Login Logs: 1 Year
- Marketing Preferences: Deleted immediately upon withdrawal of consent
Once the retention period expires, data is securely deleted or anonymized.
9. Your Rights
As a 77bdcc user, you have important rights over your personal data. We respect these rights and fulfil them as promptly as possible:
Right to Access
You may request details of what information 77bdcc holds about you. Full details will be provided within 30 days of your request.
Right to Rectification
If any information in your profile is incorrect, you may request that it be updated.
Right to Erasure
After your account is closed, you may request that your data be deleted, subject to any legal retention requirements.
Right to Object to Processing
You may object to your data being used for marketing or profiling purposes.
Data Portability
You may request a copy of your data in a readable, portable format.
Right to Withdraw Consent
You can withdraw your consent for marketing or optional data processing at any time.
To exercise your rights: Email us at support@77bdcc.bet or reach out via live chat. Once your identity is verified, we will process your request as quickly as possible.
10. Protection of Minors
77bdcc is strictly for users aged 18 and above. We never knowingly collect data from anyone under the age of 18.
If we become aware that data belonging to a minor has been collected for any reason, 77bdcc will immediately delete that data and close the associated account.
If a parent or guardian suspects their minor child is using 77bdcc, please contact us immediately at support@77bdcc.bet.
11. Changes to the Privacy Policy
77bdcc may update this Privacy Policy from time to time. For any significant changes, we will notify you through the following means:
- A notice will be sent to your registered email address
- A notification will be displayed on the 77bdcc platform
- The "Last Updated" date at the top of this page will be revised accordingly
Continued use of 77bdcc after any changes takes effect constitutes acceptance of the updated policy. However, the new policy will not apply retroactively to data collected prior to the change.
12. Contact Us
For any privacy-related questions, requests, or complaints, please get in touch with us. Our data protection team is always ready to help.
- Email: support@77bdcc.bet
- Live Chat: Available 24/7 on the 77bdcc platform
- Response Time: Typically within 24–48 hours
Please Note: No 77bdcc representative will ever ask for your password or payment details over the phone or on social media. If anyone does, it is a scam — report it to us immediately.